Call Dashboard · On Call Bio

Incoming Calls

by state, group and number · connecting…

US States by incoming calls

Click a state to add it to the list. Click again to remove it. Pulsing markers are calls happening right now.

Percentage of Total

Live now

No calls in progress.

List of Selected States

Name	Numbers	Calls	Answered	Missed	Missed %	Avg talk

Calls and missed calls by state

selected states, or top 12 when nothing is selected

By day

calls vs missed

By group

Group	Calls	Answered	Missed	Missed %

Who answers

answered calls by person or line

Answered by	Calls	Avg talk

Calls & recordings

recorded only

When	Caller	From	Number called	State	Group	Outcome	Answered by	Talk	Recording

Numbers

active only

CallRail numbers keep running CallRail's flow until they are ported. The "dashboard flow" column is what this system will do for that number once it is on Twilio. "Routed here" means Twilio already sends that number's calls to this dashboard.

Number	Label	Carrier	Group	State	Dashboard flow	Calls 30d	Last call	Routed here

Team & lines

Call flows ring people from this list, never raw numbers. Change someone's cell here and every flow that rings them updates at once. Names marked "rename me" came from CallRail's routing and need a real name.

Name	Role	Cell	Email	Active	Used in

Call handling

Fallback number (rings if this server is ever unreachable, and when a flow has nobody to ring) Block calls the spam add-on scores at or above (needs the Nomorobo add-on enabled in the Twilio console)

Data

CallRail last polled: —
Twilio last synced: —

Your password

Current New (10+ characters)

Change log

When	Who	What	Detail